Ted L. Nancy wrote kooky letters to customer service personnel everywhere, and published the responses. Sometimes he petitions [Star Magazine/a museum] to accept his [performance art/celebrity-shaped warts]. Or he states a special need (wearing a butter costume on the Greyhound bus, eating by the dumpster of a fine restaurant due to extreme body odor). He writes to lost and found departments seeking his bag of otter hair (“clearly labeled!”), or a Prussian sword he misplaced in the lavatory.
Overall, Nancy’s comedic character is an affable, considerate loon; never a diva. He devotes several letters to effusively thanking places for routine aspects of their service. He raves for nearly a full page about a restaurant’s extraordinary busboys, marveling at how his soiled dishes disappeared only to be replaced by fresh ones. How refreshing!
Thanks to Nancy’s gentility, I found this an unexpectedly heartwarming read. Service representatives regularly deal with outrageous demands. I worked at a helpdesk, and received questions I’d never have anticipated. I took pride in assisting clients (though they sometimes drove me mad). So my true enjoyment was cheering on the employees who calmly, competently accommodated Nancy’s silly requests. Correspondents of a Nut, I raise my glass to you! Here’s to accepting bizarre situations, and being the ones to help!
The 213 in 2013 series chronicles every book I read in 2013. Each review contains exactly 213 words, because 2013 words is too long and 2013 characters is too dang short.
One year ago today: Exercising your brain with David Foster Wallace